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Troubleshooting Your Connection to M-Net
When reporting a problem, please tell us:
- What Operating System you are on (Windows-XP, Windows-2000, Linux)
- What web-browser and Java version you are using, if you are using a web-based solution to connect to M-Net
- What SSH or Telnet client you are using (Putty, Windows Telnet client)
- If you are using a proxy or are connecting through a company firewall, then you need to mention that.
Appgate's MindTerm is our Java based ssh web-client. You need to have Java installed and running with whatever web-browser you use; obviously, this method of connectivity won't work for text browsers like Lynx or Links.
You also need to have your company firewall permit outbound access to port 22 - often web-browsing works just fine because your browsing is proxied by some app on your companies internal network, but the Java applet will fail.
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